shipping

FLAT RATE SHIPPING: US/CAN $5, INTERNATIONAL $10, for orders of any size.

Wondering if effie ships to your country?

effie handmade items are shipped worldwide. Over 35 countries and counting so far!

When will my order ship?

All orders of 1-3 items will be on their way within 3 business days (often sooner), and Bridesmaid sets (4+ items) will be shipped in 1-2 weeks. On a tight timeline/need yours to be sent sooner? Get in touch first to make sure it’s possible!

How will my order ship?

► CANADIAN CUSTOMERS

All orders to Canadian addresses are shipped by Canada Post. Please note that Canada Post’s regular mail service does not include tracking or insurance. If you'd like tracking and/or insurance, contact me before you order and I'll provide you with an updated shipping cost.

► US CUSTOMERS 

Orders are shipped through USPS First Class Mail from Niagara Falls, NY (after being couriered from my home in Eastern Canada to Niagara Falls).

What does this mean? This shipping method means you'll get your order MUCH FASTER than if it were sent through Canada Post, and it includes TRACKING so you'll know where it is along the way. (Please allow 48-72 hours for the tracking number to be updated online)

► INTERNATIONAL CUSTOMERS

Orders are shipped via air mail. Note that some countries impose duty or taxes on imported goods. These charges are determined once the shipment reaches your country, and it is your responsibility to pay any such charges.

If you have any questions about shipping and/or delivery, please don’t hesitate to contact me.

When will my order arrive?
All orders are sent from Halifax, Nova Scotia (Eastern Canada). Average delivery times for regular mail service:

  • within Canada – 3-6 business days after shipping notification is sent
  • United States – 4-7 business days after shipping notification is sent
  • Everywhere else – delivery times vary greatly, usually due to the processing time as your order goes through Customs in your country

How much is shipping?

Flat Rate Shipping: US/Canada $5, International $10

Will I be charged duty/taxes when I receive my order?
Some countries impose duty or taxes on imported goods. These charges are determined once your order arrives in your country, and any such charges are your responsibility.

Can you mark my order as a ‘gift’?
Nope, sorry! Marking an item as a ‘gift’ on the Customs form is against the law, and that's a risk I'm not willing to take.

Your email said my order was shipped, but I haven’t received it yet. What’s going on?
Thank you for your patience! Occasionally, there may be delays due to holidays, inclement weather, postal strike, or other unforeseen events. As much as I’d like to be able to control things, once I’ve put your order in the mail the speed at which it arrives is beyond my control.  If you’re in the US/Canada and it’s been over 2 weeks since your order was shipped, please let me know.  On the rare occasion that a package isn't just delayed but actually goes missing, I'll do what it takes to make it right.

International customers: Sometimes overseas shipments will take even longer to arrive due to the receiving country’s Customs process. As a resident of that country, this is usually something you’re aware of already. But I wanted to let you know, just in case… :)